State Farm® Insurance Agent Tonya Santos
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maureen Cronin
September 26, 2024
"I reached out to Vanessa seeking a quote for home and auto insurance. She did a fantastic job, took the time to explain the different plans available with patience. She is professional and personable when it comes to new clients. I am excited to become a new customer of State Farm as well having Vanessa on my side."
"I am so happy to hear that Vanessa did a fantastic job explaining the different options for home and auto insurance. We look forward to helping with all your insurance needs. Thank you for your review! "
Karla Sanmiguel
September 20, 2024
"I called this office to get a quote & I was lucky to have been assisted by a nice lady named Rosy, she was so helpful & informative. I've done business with other companies but never have I received the great service I got from this agency. So happy I called & got coverage for a good rate"
"I love hearing that Rosy gave helpful and informative service that stood out from other insurance agencies. We look forward to continuing to work with you to address your insurance needs. Thank you for your review! "
Suresh Loganathan
September 5, 2024
"Rosy followed up the request for an insurance quote, which I had requested thru Jerry (app) very courteous and helpful, would highly recommend."
"I'm so glad to hear Rosie provided you with courteous service while helping with your insurance needs. Thank you for your review! "
Agnes R
September 4, 2024
"Friendly, respectful and great to work with."
"Thanks so much for taking the time to write a review of our insurance office. It's great to hear that you received friendly and respectful service while working with our team to meet your insurance needs. "
Marie Borjas
August 2, 2024
"Rosy has been the most helpful agent! She gave me great helpful information about my policy and life insurance for my children! She was very patient answering every question I had and made everything so easy filling out documents . Thank you !"
"Thank you for your review. I love hearing that Rosy provided you with fantastic customer service while helping with your life insurance needs. "
Jennifer
July 27, 2024
"I can't say enough good things about this office."
"Thank you for such a kind review. I'm so glad to hear you were pleased with your experience with our office. "
Juan Reyes
June 26, 2024
"Great work staff and vary helpful with starting a new policy 10/10 recommend"
"I'm so glad to hear our staff was so helpful with your new insurance policy. Thank you for your review! "
ZclosZ 13
June 26, 2024
"I really appreciate what Juan has done for me. Getting me great service and providing the best customer service possible. Thank you and keep up the great work Juan."
"I love hearing Juan provided such great customer service while helping you with your insurance needs. Thank you for taking the time to write us a review! "
Carlos Torres
June 7, 2024
"I can't speak highly enough of Patty. The entire experience from the moment I walked in, was fantastic. She is not only friendly and knowledgeable, but also took the time to address all my questions and concerns. I left feeling confident in the care I received. I highly recommend this agency. Thanks again, Patty!"
"Thank you so much for such a great review. Patty is amazing and I am so happy that she provided you with such a wonderful experience while addressing your insurance needs. "
John Dillenger
May 30, 2024
"I have all my autos and my home covered through this State Farm Office. Juan and Letty are always very helpful and professional whenever I have any questions. Definitely 5 star service!"
"Thank you for your review and your business. I am happy to hear that our staff has been helpful to you with your home and auto insurance needs. "
Lynn Rolnicki
May 24, 2024
"Juan has been the most helpful agent! He was quick to address my questions regarding my policy and find a solution. Great job Juan!! Thank you so much! Keep up the good work!"
"Thank you for taking the time to write a great review! We are lucky to have Juanito, I am happy to hear that he was able to help you with your insurance policy questions and find a solution. "
James McLaughlin
May 3, 2024
"Good day, I would like to take a moment to praise the courtesy, knowledge, and great communication of Vanessa Garcia, and Tonya Santo's agency. I am a long-retired older person in a wheelchair and looking for an insurance plan for one of my children that will continue after I'm gone. Not a fun thing to say, but I thought it would be one way to help one of my children with final expenses and a cash value policy that would be paid for what l leave behind. I didn't know how to communicate what I just wrote before I spoke to Vanessa who responded to my inquiry around 5:00. I don't pay much attention to clocks anymore and didn't realize that it was closing time. After I saw the timestamp on the email I figured well maybe tomorrow or Friday I'll get a reply. Yet Vanessa replied and I called her, I am sure I probably spent 10 minutes or more with just a jumble of words not understanding what I actually wanted. Vanessa so kindly--- I can't emphasize how courteous she was--- unpacked all of the gibberish I was trying to communicate. After a few exchanges of phone calls ---again all after her hours, Vanessa organized my thoughts and actually produced options and real agreements that I could review with my (other) children this weekend. Sorry this is so long but if anyone like me is in a similar situation ---not physically I pray--- but mentally, and you know what you want but it's really hard to put it into language I would highly recommend Vanessa Garcia at this State Farm agency, it should say the name !! Tonya Santos. My best to all, Mac (james) McLaughlin"
"Thank you for taking the time to write such a great review. We are blessed to have Vanessa here and I am thrilled that she went above and beyond to work with you to find the right insurance policy to meet your needs. We appreciate you! "
M P
May 3, 2024
"VANESSA is amazing! I’m so use to working with my State Farm insurance guy so I was a bit hesitant to work with someone new. When I tell you, this was such an easy, hassle-free, straightforward, and overall EXCELLENT customer service experience! I highly recommend Vanessa! She is very patient, goes over everything with you, and is a wealth of knowledge. I felt well informed and that I had made the right decision by coming in. I love how she took me as a regular walk-in too, that’s rare! Thank you so very much Vanessa for your service and I am glad that you are apart of the State Farm family!"
"Thank you for such a great review! It can be scary to trust someone new with your insurance needs, but you are in excellent hands with Vanessa! I am so happy to hear that she gave you such great customer service. We appreciate your business!"
Eireena G
April 30, 2024
"Vanessa is great!! Highly recommend! Thanks Vanessa."
"Thank you for your review! We are lucky to have Vanessa, she works hard to help with all your insurance needs. "
mari Aceves
March 21, 2024
"Patty Alonso was very helpful and informative when I asked her to quote me on life insurance."
"Thank you for your review! I'm glad to hear that Patty was so helpful while giving you a quote for life insurance. "
Pina Chavez
March 20, 2024
"Just wanted to thank Patty for answering all my questions and concerns. She was very helpful and informative each time I reached out. Excellent customer service, very patient!"
"Thank you for your review! I'm happy to hear Patty provides you with excellent customer service each time you reach out about your insurance policies. "
Robert M
March 19, 2024
"Great customer service Vanessa went above and beyond to answer all my questions and all my needs. Highly recommend this place. 👍"
"Thank you for your five-star review! I am so pleased to hear that Vanessa went above and beyond to answer all your questions to help you find the right insurance coverage for your needs. "
Patricia Licea
March 18, 2024
"If i was able to give Patricia Alonso 10 stars i definitely would ! Highly recommend went above and beyond to give me the best quote."
"Thank you for your "Ten-star review". I love hearing that Patty went above and beyond to get you the best quote for your insurance policy. "
Laura R.
March 18, 2024
"Would like to say thank you to Juan for being so helpful and informative in regards to all my life insurance questions. He was so detailed and super friendly!"
"Great customer service is important to us! I am so happy to hear that Juan was friendly, helpful, detailed, and informative when answering your questions about life insurance. Thank you for a great review! "
Cecilia A
March 18, 2024
"Vanessa is the best! She was very friendly and helped understand all my insurance needs. Thank you for providing great service!"
"Thank you for your five-star review. I love hearing that Vanessa gave you great customer service while helping you understand all your insurance needs! "
Maria Perez
March 18, 2024
"Patty has done such an amazing job taking care of me with all of my incidents. Back in September, I got into my first car accident and I knew nothing about insurance or how it worked. She answered all of my questions with detail, stupid as they may have seemed and walked me through the process of filing my claim and assessing the damage to my vehicle. Then in December when someone stole my catalytic converter, she helped me file that claim too and I was able to get more than half of what I paid for it back, after the deductible. I would've never even known I could file a claim for that if it hadn't been for her! 🙂"
"I am so happy to hear that Patty has done such an amazing job walking with you through those stressful moments. We are here to help you understand your insurance coverages and I'm so glad Patty did just that when you needed to file your insurance claim! Thank you for your review. "
Erica Aceves
March 18, 2024
"Patricia is always on top of providing the best customer service and is always helpful in answering all my questions."
"Thank you for your review! I love hearing that Patty has been so helpful with answering all your insurance questions and has given you such great customer service! "
Estela Chiquito
March 15, 2024
"Thank you Patty, I recommend her for any questions you might have regarding quotes on your policy and will give you the options that would better work for you"
"We love working with our customers to find the right insurance options to fit your needs. Patty does a great job with this! Thank you for your review! "
Mark Morales
March 13, 2024
"Vanessa Gonzalez assisted me in securing renters, auto, and life insurance as I relocated from Florida to Illinois. I am grateful for her assistance throughout the process."
"I am happy to hear that Vanessa was able to assist you with securing your renters insurance, auto insurance, and life insurance as you settle into your new location. Thank you for taking the time to write a five-star review! "
Maria Duque
March 13, 2024
"Patricia is such a wonderful and knowledgeable agent to deal with. She is patient and always helpful in answering questions related to car and life insurance. I recommend her to everyone!"
"I'm glad you had the opportunity to work with Patty and she was able to use her expertise to answer your car and life insurance questions. Thank you for your review! "